Beyond Audio and Video: The Urgent Need for User-Friendly Conference Room Technology

Jimmy Vaughan
3 min readJun 9, 2023

Introduction

Conference rooms are no longer just physical spaces; they have transformed into hubs of collaboration, where teams come together to exchange ideas, make decisions, and drive innovation. However, despite advancements in audio and video capabilities, conference room technology has often been a source of frustration and confusion. In this follow-up blog post, we delve into the challenges of traditional conference room technology, supported by compelling statistics and public data, and explore why today’s conference room technology must evolve to be more than just audio and video.

The Problem: Complexity Hindering Efficiency

  1. User Frustration: A study conducted by Wainhouse Research revealed that nearly 67% of employees experience frustration when using conference room technology. Complex interfaces, unreliable connections, and the need for technical assistance all contribute to a subpar user experience, hindering productivity and wasting valuable time.
  2. Lost Productivity: According to a survey by Microsoft, an average of 15 minutes per meeting is wasted due to technology-related issues. Cumulatively, this leads to significant losses in productivity and can leave participants feeling disengaged and discouraged even in remote meetings, not just hybrid meetings.

The Need for More than Audio and Video

  1. Seamless Collaboration: In today’s interconnected world, conference room technology should facilitate seamless collaboration beyond audio and video capabilities. Users require tools that enable real-time document sharing, interactive whiteboarding, screen sharing, and integration with other communication and project management platforms. These features foster greater engagement, promote idea exchange, and enhance team collaboration.

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Jimmy Vaughan

With over 20 years of experience in AV and IT roles for a well diverse combination of employers, I have a specialty in devices and solutions for meeting spaces.